Return and Refund Policy for Books
Thank you for supporting my work! I want you to be fully satisfied with your purchase. Please read the following return and refund policy:
1. Eligibility for Return
- I gladly accept returns within 14 days of delivery.
- To qualify for a return, the book must be in new, unused condition and free of any damage or signs of wear.
- If the book is damaged or defective upon arrival, please reach out to me within 7 days of receiving your order.
2. How to Return
- If you wish to return your book, please contact me directly at [email address] with your order number and the reason for the return.
- After I approve the return, I will provide you with return instructions.
- Please ensure the book is packaged securely before shipping it back.
3. Refund Process
- Once I receive the returned book in its original condition, I will process your refund to the original payment method.
- Refunds are typically processed within 5-7 business days.
4. Non-Refundable Items
- Due to the nature of the product, custom or signed copies are not eligible for return or refund.
- Shipping fees are non-refundable, unless the book is damaged or defective.
5. Damaged or Defective Books
- If you receive a damaged or defective book, please contact me immediately at
qm@jacksonventuregroup-inc.com, providing photos of the damage. I will either offer a full refund or send you a replacement at no additional cost.
If you have any questions or concerns, don’t hesitate to reach out to me at [contact information]. Your satisfaction is important, and I’m here to help!
