Return and Refund Policy for Books
Thank you for supporting my work! I want you to be fully satisfied with your purchase. Please read the following return and refund policy:
1. Eligibility for Return
I gladly accept returns within 14 days of delivery.
To qualify for a return, the book must be in new, unused condition and free of any damage or signs of wear.
If the book is damaged or defective upon arrival, please reach out to me within 7 days of receiving your order.
2. How to Return
If you wish to return your book, please contact me directly at [email address] with your order number and the reason for the return.
After I approve the return, I will provide you with return instructions.
Please ensure the book is packaged securely before shipping it back.
3. Refund Process
Once I receive the returned book in its original condition, I will process your refund to the original payment method.
Refunds are typically processed within 5-7 business days.
4. Non-Refundable Items
Due to the nature of the product, custom or signed copies are not eligible for return or refund.
Shipping fees are non-refundable, unless the book is damaged or defective.
5. Damaged or Defective Books
If you receive a damaged or defective book, please contact me immediately at
qm@jacksonventuregroup-inc.com, providing photos of the damage. I will either offer a full refund or send you a replacement at no additional cost.
If you have any questions or concerns, don’t hesitate to reach out to me at [contact information]. Your satisfaction is important, and I’m here to help!
